Yes — a student, Disability Advisor or Supplier can request directly. But they cannot approve it. Suppliers cannot add hours without SFE/SAAS/SFNI approval. The request must always go back to the funding body.
They can directly contact:
The Needs Assessor
The supplier, who may then redirect appropriately
A student or DA can say:
“My needs have increased.”
“My timetable has changed and I need more support.”
“The current hours are not enough.”
“My condition has worsened.”
This is perfectly valid.
Suppliers can:
Log the request
Gather evidence if needed
Direct the student back to the funding body or Needs assessor
Suppliers are not allowed to:
Approve extra hours
Deliver extra hours before approval
“Top up” hours informally
This is a strict DfE/SFE rule.
Extra hours require:
A Change of Circumstances (CoC) review by the funding body
Or a Needs Assessment Review (NAR)
DSA/Funding Body guidance allows a full NAR to be skipped when:
Examples:
Student changes address
Student changes course but support needs remain identical
Student switches between online and in‑person delivery but support type stays the same
Examples:
Minor increase in NMH hours due to timetable changes
Additional AT training hours for new software already approved
Replacement equipment of the same type
A short addendum can be used when:
The student’s needs have changed slightly
The assessor can justify the change without a full reassessment
No new diagnostic evidence is required
This happens when:
The student already had a recent full assessment
The change is clearly justified
The funding body does not require a full report
Review the student’s situation
Justify the increased hours
Submit the recommendation to SFE/SAAS/SFNI
If a simple change of circumstance where the the funding body does not want or need a full NAR this can be skipped
A revised DSA2 letter
Or a new approval email
Only then can the supplier deliver the extra hours.
Worsening of a disability or mental health condition
Increased academic workload
New modules requiring more support
Placement year changes
Change from in‑person to online study
A new diagnosis
Hours originally assessed as too low
Student preference alone
Wanting more sessions without evidence
Using up hours early in the year
Supplier availability issues