Retired Legacy DSA Supplier and DSA Equipment Supplier Contact Details

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• How to install and use your DSA awarded Caption.ed software

  Caption.Ed Post April 2025 your activation is almost certainly to be actioned using an email invite from Caption.Ed. Any "key" provided is most likely for caption .Ed to identify you only. If you have not received the invite within 10 working days ...

• How to apply for support from DSA/SLC, a new or longer software license, a maintenance and support extension, tuition fee loan and/or DSA from/via SLC.

  Study Tech have no direct control over any DSA funded expenses, loans or grants. We can offer direction back to DSA/SLC or the relevant links/departments only. Study Tech/Suppliers have no control over: Travel or Taxi allowances. Please read this ...

• What type of help can I get from Study Tech Technical Support? How should I get in contact.

  The Study Tech technical support team is here to assist you with a range of common IT issues via email, phone, and remote sessions (e.g., using Microsoft Quick Assist). Below is a summary of what we can help with—and what falls outside our scope. ✅ ...

• DSA funded Travel and Taxi allowances and your DSA provider, Study Tech have no access to help past the assessment stage.

  DSA awarded Taxi and/or Fuel allowance is not something we at Study Tech/your DSA provider provide or deal with directly, DSA prefer any change of circumstance be managed via a Needs Assessor, Uni DSA or from a Student Direct. As per the guidance ...

• When do I have to return my DSA equipment?

  Good news, most of the time you do not have to return your DSA awarded equipment. DSA (Disabled Student Allowance) isn't a loan so it doesn't need to be repaid, its a grant. It mostly depends on SLC and your DSA provider. It is always a good thing to ...