To redeem a SimpleMind Pro key and install the software, you'll first need to download the SimpleMind installer from the delivery email or the MyCommerce Self Service portal. Then, run the installer and launch SimpleMind. You should see an activation dialog; copy and paste the Pro key from your email into this dialog to activate the software. If you encounter issues, you can try uninstalling the trial version, deleting the SimpleMind trial.app on Mac, temporarily disabling your virus scanner, or re-downloading the setup, according to SimpleMind's support page.
Detailed Steps:
1. Download the Installer:
Use the email you received after purchasing SimpleMind Pro to download the installer file.
If you don't have the email, you can access the MyCommerce Self Service portal to retrieve it, according to SimpleMind's FAQ.
2. Install the Software:
Double-click the downloaded installer file to start the installation process, as instructed by SimpleMind.
Follow the on-screen prompts to complete the installation.
3. Launch SimpleMind and Activate:
Launch SimpleMind after installation.
You should see an activation dialog prompting you to enter your SimpleMind Pro key.
Copy the key from your delivery email or MyCommerce account.
4. Redeem the Key:
Paste the Pro key into the activation dialog.
Click "Activate" or follow the prompts to complete the activation process.
5. Troubleshooting:
If you encounter problems, try uninstalling the trial version if you have one, SimpleMind's support page suggests.
Delete the SimpleMind trial.app file on Mac if necessary.
Temporarily disable your virus scanner to see if it's interfering with the activation process.
You can also try re-downloading the setup from the MyCommerce Self Service portal.
To redeem a SimpleMind Pro key, you'll need to install/reinstall the SimpleMind Pro version on your desired platform (Mac, Windows, iPad/iPhone, or Android). For App Store purchases, simply download SimpleMind Pro again and Apple will recognize your purchase and unlock the Pro features. For Windows/Mac SimpleApps editions, use the original download and activation email to reinstall SimpleMind.
iPad and iPhone:
Install SimpleMind Pro if you purchased the Pro edition.
Install SimpleMind and Apple will recognize your in-app purchase and unlock Pro features.
Refer to Apple Support for additional assistance.
Android:
Download SimpleMind again from the Google Play Store.
If you encounter issues, click here for troubleshooting instructions.
Important Notes:
A separate license is required for each platform you want to use SimpleMind Pro on.
SimpleMind 2 is a one-time purchase per platform, with no subscriptions.
You can use in-app purchases to unlock all Pro features on some platforms.
Mac (App Store Edition):
If you purchased through the App Store, download SimpleMind Pro again from the App Store.
If you purchased a SimpleMind Pro license, install SimpleMind Pro.
If you purchased Pro features via in-app purchase, install SimpleMind and Apple will recognize your purchase.
Windows and/or Mac (SimpleApps Edition):
Use the original download and activation email to reinstall SimpleMind.
Note: The 30-day trial cannot be activated.
If you don't have the email, contact support and provide the original email address and if possible an order number of SimpleMind's "About" section.