How to install your DSA awarded Claro writing helper software provided by Study Tech or another DSA supplier.

How to install your DSA awarded Writing helper software provided by Study Tech or another DSA supplier.


Software Licence Key

Provided individually/separately

You will need a Google or Microsoft account as well as your product key. DO NOT USE a University Microsoft/email account.

For now, While the Claro writing helper download links have been removed and the Key Checker is in the process of being updated for a new online Google Chrome based install method.. Until then, you can use this link to install your software via Google Chrome, Edge (if not your default browser/if you are not signed in to the Microsoft or Google account to be used) or any other browser, save Safari. DO NOT USE Safari, unless in incognito mode or similar, probably on a new browser profile/not signed into an iCloud/Apple email.

Claro/Texthelp/Everway recommend using Chrome, but we have found Edge etc to work with Incognito mode, and that, if a Claro/Texthelp or Everway account exists/the Google account has any issues then Incognito mode may still need to be used, even with Chrome.

If you attempt to use an old downloaded version, or to install using anything other than the key checker, you may get stuck in a loop, with error messages mentioning No email found:


If so, as above use preferably chrome, in an incognito window and then use the key checker to check your key, then you should be greeted with this window:


Use the download button, if you see any window other than the one below, or see the same window as the no email found one above, try another browser, browser profile and/or incognito window or similar.


You can then sign in and associate your key with your Microsoft or Gmail account, you will likely need to apply the key once again when you first use your "default" browser/profile, but the email will now be associated/fully associated with the text help/writing helper account/app.

AS OF LATE 2024, there is no DOWNLOADABLE Writing Helper app, most codes/keys will not work with the older versions at this point.All claro software should (usually) be downloaded using this key checker in tandem with your individual key/license provided separately by your DSA supplier.

You can check Claro product licence key and get the correct version of software for it on Claro's website here.

The provided link should work to check any valid Claro software products.

ClaroRead
ClaroRead SE
ClaroPDF
ClaroView bundle
ScreenRuler
Writing Helper

Online Resources

A Guide

Writing Helper in five

 Reduce the overwhelm and strengthen academic writing skills

 Writing Helper teaches and guides students through the writing process step-by-step. It allows them to organise their thinking and focus on creation instead of presentation.

 Use Writing Helper to:

1.     Reinforce the academic writing process.

2.     Break complex writing tasks into more manageable sections.

3.     Help to check content and manage plagiarism.

4.     Make citations, referencing and bibliographies easy to capture.