Why 100% CPU is not necessarily a bad thing/can be caused by some apps (Chrome, Edge) without it actually impacting system performance.
Some apps, browsers especially, can "take" a lot of CPU power and/or system memory by default that it does not actually use.
Even within apps that can/do use a lot of system resources (Dragon), usually training or refining the app in question can help lower system resource usage.
It also makes sense to remember that a standard or even upgraded DSA-provided laptop is still not going to be able to perform like a £1000+ device.
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